We opened a family-friendly restaurant and sports bar on Nantucket in 1997, aiming to create a welcoming community hub. Nantucket’s reputation attracts the wealthy, but we cherished the island’s strong sense of local support. Starting a restaurant was challenging, but community assistance helped us secure funding. Our commitment to treating every customer with equal respect, from construction workers to presidents, has always been paramount.
Our connection with the Biden family began 26 years ago with a takeout order. This evolved into a relationship encompassing Oval Office visits, West Wing tours, and Air Force One encounters. While security and media attention have intensified over the years, President Biden’s down-to-earth nature and kindness have remained constant, a stark contrast to the often-divisive political landscape.
Joe Biden values genuine connection over status, a principle reflected in his family’s nearly yearly visits to Nantucket since 1975. They’ve embraced the island’s community, participating in events like the Cold Turkey Plunge. We’ve been part of this, preparing traditional Thanksgiving dishes, including lobster at their request. Even as Vice President, he’d personally deliver mementos, like a hat with the vice-presidential seal. Our simple cooking fostered a consistent connection, showcasing a side of the community usually unseen by the public.
As restaurant owners, we understand the vital role of a dedicated staff. The same applies to politics. When Biden became Vice President, we catered to hundreds of Secret Service agents, appreciating their politeness and gratitude. Their kindness mirrored that of the White House staff who facilitated our White House tour and Easter Egg Roll participation. President Biden’s reciprocal offer to host us in the Capitol was fulfilled by his team.
A successful Nantucket restaurant thrives on community relationships. Creating a safe, welcoming environment encourages repeat business and referrals. Authenticity and kindness are key to success in business and, we believe, in politics. The annual Thanksgiving takeout order continues, even interrupted once by a call from Dr. Jill Biden during the Iowa Caucuses. The shift to addressing him as “Mr. President” underscores the enduring personal connection we’ve maintained for decades, marked by handwritten notes and signed photographs.
We’ve learned that Biden’s authenticity—sometimes perceived as off-the-cuff—is genuine. His passionate policy advocacy on television mirrors the warmth and helpfulness he shows our staff.
Ultimately, politics doesn’t have to be contentious. It can be about relationships and community. As President Biden serves in the White House, his emphasis on person-to-person connection will remain a significant aspect of his legacy for us.
We’re not partisan, but our experience has provided an unparalleled view of the presidency. It’s fostered a deep respect for the office and gratitude for the capacity of our government to positively impact ordinary citizens.