Brandon Matthews is on a mission to revitalize the workplace, emphasizing meaning and purpose. He asserts, “The current market suffers from a lack of passion and purpose, resulting in a 57% decline in customer satisfaction. Business leaders and employees are feeling the strain, with 77% of employees expressing dissatisfaction with their jobs.”
Matthews believes the marketplace is in dire need of repair but remains optimistic about its potential. He is actively collaborating with businesses to enhance customer service, company culture, team health, and more.
With 20 years of experience in corporate communications, professional development, and spiritual growth, Brandon is a highly sought-after speaker and professional trainer. He has addressed thousands of audiences, frequently speaking on leadership, communication, customer service, mental health, and other related topics. His insights stem from his extensive experience in starting, leading, and coaching various organizations, teams, non-profits, and businesses for over two decades. His track record includes leading customer service teams for Apple Inc. and training organizations similar to yours.
Jeffrey Hunter, founder and CEO of Birmingham-based , states, “Brandon Matthews is a rare thought leader who deeply understands the importance of both the big picture (vision) and the significance of individual details (strategy). His passion for empowering individuals to unlock an organization’s full potential is infectious, and his practical insights for achieving excellence in daily operations will revolutionize your approach to delivering value to your customers. Whether you and your team aim to refine your core values or authentically engage your target audience, you will greatly benefit from Brandon Matthews’ insightful communication principles and effective training style.”
Brandon offers a comprehensive range of services designed to improve company culture and team dynamics. His approach is personalized, involving close collaboration with businesses to identify challenges and develop practical and effective solutions.
“We begin by understanding a company’s current state and the challenges they face,” explains Brandon. “Then, we develop strategies to address those challenges, assisting businesses in building stronger, more cohesive teams. Ultimately, business is not solely about products or profits, but about people. People create the product, sell the product, purchase the product, and generate the profit. Without people, nothing works. Invest in your organization by investing in your people.”
Brandon’s services are accessible both in person and virtually, allowing him to cater to each client’s unique needs. While he prefers the personal connection of in-person interactions, he recognizes the value and flexibility of virtual training, particularly for companies with multiple locations or limited resources. He also provides free practical and powerful principles through his podcast, .
If you aspire to infuse meaning into your corner of the marketplace, Brandon is eager to assist you in achieving your goals. Connect and learn more at