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Dubai, United Arab Emirates, August 11, 2024 – ZillionPathways, a UAE-based training company with a history of training thousands of students and employees, has launched AI and simulation-based training programs for hospitals and clinics.

Training for soft skills in healthcare is crucial, as highlighted by these statistics:

• The Harvard Business Review reported that hospitals implementing communication skills training observed a 27% improvement in overall efficiency, including reduced patient wait times and increased throughput.
• A survey conducted by the Institute for Healthcare Improvement indicated that healthcare organizations investing in soft skills training for their staff experienced a 14% increase in operational efficiency.
• Training in emotional intelligence and stress management, vital soft skills, has been associated with a 28% decrease in burnout rates among healthcare workers.
• A study published in the Journal of Occupational Health Psychology found that healthcare workers who received training in conflict resolution and stress management reported a 35% increase in job satisfaction.

The most effective training method is immersive simulations, which incorporate extensive peer-to-peer group discussions and real-life role-playing examples. These simulations have proven to be 75% more effective than other training methods.

Developed by ZillionPathways, these simulations cover a wide range of real-world scenarios, from managing challenging patient interactions to persuading patients to undergo complex medical procedures, such as robotic surgery. By immersing participants in lifelike situations with extensive group discussions, the simulations equip healthcare workers with essential skills in communication, leadership, cross-selling, and patient care.

A key feature of these simulations is their emphasis on cultural and age competencies. With patients from diverse backgrounds becoming increasingly common, the ability to communicate effectively across cultures, languages, and age groups is vital. The simulations address this by presenting participants with patients from different cultural and linguistic backgrounds, as well as different age groups, thereby enhancing their cross-cultural communication skills.

“Our simulations are designed to bridge the gap between theoretical knowledge and practical application,” said Ronald Olivera, the CEO of ZillionPathways. “By creating realistic scenarios, we empower healthcare professionals to develop the confidence, skills, and, most importantly, empathy to excel in their roles.”

The effectiveness of these simulations is evident in their widespread adoption across various sectors. From schools and corporations to colleges and universities, the program has delivered impressive results. The simulations have been featured in prominent news outlets, highlighting their impact on improving performance, motivation, teamwork, efficiency, and job satisfaction.

The healthcare sector in the Middle East, particularly Saudi Arabia, Bahrain, Qatar, Oman, Kuwait, and the UAE, has shown a strong interest in this innovative training method. The region’s focus on healthcare excellence aligns perfectly with the objectives of these simulations.

Research suggests that participants who undergo these simulations experience a 75% improvement in their ability to manage real-world challenges compared to traditional training methods. The simulations have been commended for their ability to foster a culture of respect for patients and colleagues, while also developing strong leadership qualities.

As the healthcare industry continues to evolve, the demand for highly skilled and adaptable professionals will only grow. AI, when leveraged effectively, can be a significant benefit rather than a threat, and ZillionPathways has begun using AI to provide cutting-edge training solutions that address the needs of healthcare organizations in the Middle East. This approach is innovative and offers clients in the healthcare industry the best of both worlds – world-class quality at an effective cost. The use of AI avatars instead of human beings for role-playing simulations has made such high-end training more cost-effective compared to a few years ago, when it was expensive to develop and deploy.

Welcome to the Artificial Intelligence Age!

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